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When you visit Nordcad’s website, information about you is collected, which is used to adapt and improve our content. If you do not want information to be collected, you should delete your cookies, and refrain from further use of the website.

General information about personal data

Personal data is all kinds of information that to some extent can be attributed to you. When you use our website, we collect and process a number of such information. It happens e.g. by regular access to content, if you sign up to our newsletter, participate in surveys, register as a user or subscriber, or otherwise use services or make purchases through the website.

The information is used to identify you as a user and show you the advertisement that is most likely to be relevant to you. Information is also used to register your purchases and any registrations, as well as to be able to provide the services you have requested, such as registerring to a newsletter. In addition, we use the information to optimize our services and content.

Personal Data Ordinance and Data Protection Act

We take good care of your information!

On 25 May 2018, the EU’s new Personal Data Regulation and Data Protection Act (also called GDPR) was enforced. We at Nordcad have updated our systems and processes so that we and our customers can continue to live up to the law.

We handle data for all our customers to a greater or smaller extent. We have not registered CPR numbers, but for example your employees’ telephone numbers and names are stored. When you as a company let us at Nordcad handle this type of personal information, it is a legal requirement from 25 May 2018 that a data processor agreement has been entered into. The data processor agreement describes, among other things:

what type of personal data we handle,
what processing we do,
what the purpose of the processing is,
how long we process the data,
how we live up to the requirements of safe data processing,
and how we comply to the rights of the registeree.

The data processor agreement is an appendix to our general terms and conditions, and is based on a template prepared by the Danish Data Protection Agency.

What you need to know about Nordcad’s processing of personal data

We collect and process personal information about e.g. employees and activities to be able to provide the services that our customers demand, and to live up to the legal requirements for data controllers.

All questions regarding the spørgsmål vedrørende data processor agreement, the new personal data regulations can be directed to bm@nordcad.dk.

Quickguide for GDPR

Processing of personal data

Types of information and purpose

What personal information we collect depends on your contract with Nordcad and what services you purchase for your company.

When purchasing licenses and support or service, we collect e.g. the following information:

End customer/user/decision maker’s name, phone number, email address, area of responsibility, company name, address and phone number
Content about the company’s technologies and products
Technological opportunities in the future
Service and support related information

This information is processed by Nordcad for the purpose that we can communicate quickly and efficiently with your employees, and that Nordcad can live up to the applicable requirements in the legislation.

We also collect information about the contact persons with whom we have our daily cooperation, in the form of name, e-mail, position and telephone numbers. The purpose of the processing of this information is that we can continuously deliver and inform about the services that you have purchased from us.

Disclosure of personal information

The personal data will in principle only be processed by Nordcad. However, these can also be passed on to Nordcad’s subcontractors. For example. we may need to provide a subcontractor with information about an end customer’s name and address if service or delivery is to be performed. In addition, personal data may be passed on to public authorities if required by law.

Transfer of personal data to recipients outside the EU/EEA

Nordcad only uses a few subcontractors in countries outside the EU/EEA. When this happens, we follow the European Commission’s standard agreements for the transfer of personal data to unsafe countries outside the EU/EEA. However, the basis for the transfer may also have been different, e.g. EU-U.S. Privacy Shield if information is to be transferred to subcontractors in the United States.

The legal basis

The legal basis for the collection and processing of personal data is your contracts with Nordcad and applicable law.

Safety

Nordcad has set a number of security requirements for the processing of personal data. The requirements mean, among other things, that employees at Nordcad must treat personal data confidentially, and that IT systems must live up to a number of requirements that are continuously updated in relation to technical development.

Storage period

Nordcad only stores the personal data for as long as is necessary to fulfill the above stated purposes, including purposes stipulated in other legislation.

Data Processor Agreement

The Data Processor Agreement describes, among other things:

what type of personal data we handle,
what processing we do,
what the purpose of the processing is,
how long we process the data,
how we live up to the requirements of safe data processing,
and how we comply to the rights of the registeree.